Responsible gambling guide

It is important to us that our weekly lottery and scratch cards are a fun way for you to support St Michael’s Hospice, but that they never have a detrimental effect.

Our commitment towards responsible gambling

St Michael’s Hospice is committed to operating our weekly lottery and scratch cards in a socially responsible way and will ensure that information about how to gamble responsibly and how to access information and help in respect of problem gambling is readily available to all.

Keeping your gambling under control

The majority of people do gamble responsibly and gambling in moderation is okay, but it may help you to keep your gambling under control by:

  • Remembering that you are taking part for fun and not as a means of investing your money
  • Setting strict limits on how much time and money you’re going to spend, before playing
  • Quitting while you’re ahead
  • Only gambling with money that you can afford to lose
  • Not spending more money on gambling in the hope that you will win back any money that you’ve already lost
  • Keeping up other interests and hobbies and not letting gambling take over your life
  • Not gambling in order to escape from stress or boredom.

How to identify that gambling is becoming a problem

Is your gambling causing problems for you or others around you? The following signs may indicate a problem:

  • Spending more money and time on gambling than you can afford
  • Finding it hard to manage or stop your gambling
  • Having arguments with family or friends about money and gambling
  • Losing interest in usual activities or hobbies like going out with friends or spending time with family
  • Always thinking or talking about gambling
  • Lying about your gambling or hiding it from other people
  • Chasing losses or gambling to get out of financial trouble
  • Gambling until all of your money is gone
  • Borrowing money, selling possessions or not paying bills in order to pay for gambling
  • Needing to gamble with larger amounts of money or for a longer time to get the same feeling of excitement or buzz
  • Neglecting work, school, family, personal needs or household responsibilities because of gambling
  • Feeling anxious, worried, guilty, depressed or irritable.

How to get more information and help about problem gambling

St Michael’s Hospice Lottery is a member of the Hospice Lotteries Association, who on behalf of their members makes a financial contribution to Gamble Aware which is committed to minimising gambling related harm.

If you have any concerns regarding your gambling habits, take the first positive step and call us - we want to help our supporters however we can, and we are here to talk through any worries you may have, in complete confidence. You can be sure of a non-judgmental listening ear.

If you feel you have a problem with gambling visit www.begambleaware.org, or call the National Gambling Helpline on 0808 8020 133.

If you would like to be excluded from the St Michael’s Hospice Lottery, because you feel you have a problem with gambling you can self exclude online or alternatively, please call 01424 456384 to request a form by post.

Get in touch with the Lottery team


For more information about our Lottery, please contact 01424 456384 or email us.

St Michaels Hospice Lottery Ltd is a company limited by guarantee registered in England and Wales under number 3351501.

The Lottery company is a wholly owned subsidiary of St Michael’s Hospice Hastings and Rother, registered as a charity under number 288462. Company Number 01776496 at the address below.

Promoter: St Michael’s Hospice Lottery Ltd, 25 Upper Maze Hill, St Leonards on Sea, East Sussex TN38 0LB.

Responsible Person: Paula Najair

Licensed and regulated in Great Britain by the Gambling Commission under licence no 4699. Website: Gambling Commission

£1 per entry. All profits go to St Michael’s Hospice Hastings and Rother.

For full terms and conditions visit stmichaelshospice.com/lottery or call 01424 456384 to request a copy by post or email.

Must be 16 or over to play. Underage gambling is an offence. Please play responsibly. If you feel you have a problem with gambling, visit www.begambleaware.org or call the National Gambling Helpline on 0808 8020 133

In the Financial Year 2021/2022, the likelihood of winning a prize in our weekly lottery draw was 1 in 166.

The likelihood of winning a prize with one of our scratch cards is 1 in 4.98.

For every £1 played in our lottery (based on 2021/2022 figures), 66p goes to St Michael's Hospice (the legal requirement is at least 20p), 17p goes into the prize fund and 17p covers our administration, promotion and legal regulation. Our running costs are kept as low as possible in order to hand over the maximum amount to the Hospice that we can.

This lottery web page is hosted by StarVale Management & Technologies Limited which is licensed and regulated in Great Britain by the Gambling Commission under account number 3273.

Fundraising Regulator
begambleaware.org
IBAS
Lotteries Council
HLA