Terms and conditions of our weekly lottery

  • Your purchase of St Michael's Hospice Weekly Lottery entries is from St Michael's Hospice Lottery Ltd ("The Promoter"), solely under these terms and conditions
  • All proceeds from our Lottery go to St Michael's Hospice (Registered office address 25 Upper Maze Hill, St Leonards on Sea, East Sussex TN38 0LB)
  • All residents of Great Britain who are aged 16 and over may enter our Lottery, including St Michael's Hospice employees and volunteers
  • New members will be sent a welcome letter advising them of their randomly selected unique lottery number(s) and the date of their first Direct Debit collection (if applicable)
  • By playing our lottery, you confirm that:
    • You are aged 16 years or over
    • You will not buy a Lottery entry for anyone under the age of 16 years
    • You will provide accurate entry information, including your name, address, date of birth and telephone number and keep us informed of any changes

    You agree that you will not be entitled to any prize if you have failed to abide by the above

  • The Gambling Act 2005 confirms that St Michael's Hospice Lottery has a statutory duty to verify that members and potential members are over the age of 16 years. It is an offence for anyone under the age of 16 to participate in a lottery. St Michael's Hospice Lottery will, where appropriate, carry out checks to verify this requirement. If a prize winner is found to be under the age of 16 we will refund their money and withhold the prize
  • St Michael's Hospice Lottery is licensed and regulated in Great Britain by the Gambling Commission www.gamblingcommission.gov.uk
  • The weekly cost of each entry is £1, payable in advance of the draw. Only members who have at least £1 in credit will be entered into the draw that week. Payments can be made by Direct Debit, Standing Order (existing arrangements only), Cheque, Cash, and Debit Card
  • St Michael's Hospice Lottery cannot accept liability for the loss, theft, delayed receipt of any communication, ineligible or incomplete entries or delay in bank payments
  • If we receive any payments that we are unable to allocate, due to incorrect contact details/lottery numbers, they will be treated as a donation once we have exhausted all efforts to contact the payer
  • Lottery payments are not eligible for Gift Aid
  • We reserve the right to not accept an application, to cancel an existing subscription, or terminate/suspend our Weekly Lottery without giving any reason or notice
  • Membership can be cancelled at any time by email, telephone or post. Players paying by standing order must cancel this with their bank directly as well as notifying us. Any credit already received prior to cancellation will continue to play in our weekly draw unless agreed otherwise. Any credit of less than £1 after cancellation will be treated as a donation to St Michael's Hospice
  • The lottery draw will normally take place every Friday. However, if this is a Bank Holiday, the draw will take place on either the preceding working day or the earliest working day afterwards. The draw will be made using a Random Number Generator (RNG) that has been tested and approved by an independent, Gambling Commission approved, third-party test house
  • There will be 105 guaranteed weekly prize winners and a total of £3,000 of weekly prizes
  • The prize structure for the St Michael's Hospice Weekly Lottery is clearly printed on your New Member welcome letter, our lottery application forms and is on the St Michael's Hospice website. There are no alternatives to any prize and no interest is payable. Prizes will be paid by cheque, payable to the member only and posted to the winners within 7 days. Members will be notified as to any change in the prize structure
  • Prizes will be treated as a donation to St Michael's Hospice if unclaimed after a period of 2 years
  • The winning numbers will be published at the Hospice, in our Hospice shops, on the St Michael's Hospice website and in the local press where possible
  • We are required by our licence to inform customers about what happens to funds which we hold on account for you, in the event of insolvency www.gamblingcommission.gov.uk. We hold customer funds separate from company funds in reserve funds. These funds are not protected in the event of insolvency
  • St Michael's Hospice is committed to operating our weekly lottery in a socially responsible way and will ensure that information about how to gamble responsibly and how to access information and help in respect of problem gambling is readily available to all. If you feel you have a problem with gambling visit www.begambleaware.org, or call the National Gambling Helpline on 0808 8020 133
  • If you wish to have more than 10 lottery entries per week, a member of the Lottery Team will contact you to discuss your requirements and to ensure that you know where to access responsible gambling information should you require it
  • St Michael's Hospice Lottery is a member of the Hospice Lotteries Association. The HLA make a financial contribution on behalf of their members to Gamble Aware
  • Members wishing to self-exclude can do so by completing our self-exclusion form which is available on our website or by contacting the Lottery office on 01424 456384
  • All complaints or concerns will be dealt with in accordance with our Complaints and Disputes Policy, a copy of which is available from the Lottery Office. In the event that a dispute cannot be resolved then it will be referred to arbitration. As we are a member of the Hospice Lotteries Association this will be referred free of charge to The Independent Betting Adjudication Service (IBAS) www.ibas-uk.com
  • St Michael's Hospice Lottery promises to comply with all Data Protection Act 2018 requirements and protect your personal data in line with our Privacy Policy which can be found on our website
  • St Michael's Hospice Lottery reserves the right to amend or modify these terms and conditions. Any major changes will be notified to players with an option to cancel. Any changes will be published on our website.

Get in touch with the Lottery team


For more information about our Lottery, please contact 01424 456384 or email us.

St Michaels Hospice Lottery Ltd is a company limited by guarantee registered in England and Wales under number 3351501.

The Lottery company is a wholly owned subsidiary of St Michael’s Hospice Hastings and Rother, registered as a charity under number 288462. Company Number 01776496 at the address below.

Promoter: St Michael’s Hospice Lottery Ltd, 25 Upper Maze Hill, St Leonards on Sea, East Sussex TN38 0LB.

Responsible Person: Paula Najair

Licensed and regulated in Great Britain by the Gambling Commission under licence no 4699. Website: Gambling Commission

£1 per entry. All proceeds go to St Michael’s Hospice Hastings and Rother.

For full terms and conditions visit stmichaelshospice.com/lottery or call 01424 456384 to request a copy by post or email.

Must be 16 or over to play. Underage gambling is an offence. Please play responsibly. If you feel you have a problem with gambling, visit www.begambleaware.org or call the National Gambling Helpline on 0808 8020 133

In the Financial Year 2020/2021, the likelihood of winning a prize in our weekly lottery draw was 1 in 181.

The likelihood of winning a prize with one of our scratch cards is 1 in 4.98.

For every £1 played in our lottery (based on 2020/2021 figures), 70p goes to St Michael's Hospice (the legal requirement is at least 20p), 16p goes into the prize fund and 14p covers our administration, promotion and legal regulation. Our running costs are kept as low as possible in order to hand over the maximum amount to the Hospice that we can.

This lottery web page is hosted by StarVale Management & Technologies Limited which is licensed and regulated in Great Britain by the Gambling Commission under account number 3273.

Fundraising Regulator begambleaware.org IBAS Lotteries Council